Quality managers depend on data to make key decisions about their businesses, but simply collecting information is not enough. If you want to remain competitive and encourage innovation, you’ll need to take a proactive approach and implement a better data management...
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How to Overcome Digital Dread when Managing Supplier Quality
Advances in technology have the potential to revolutionize all industries, but especially those dealing with large amounts of data. When managing supplier quality, the benefits are clear: New technologies can simplify, enhance, and streamline organizational processes, resulting in improved business decisions, reduced costs, and minimized risks. As your single source of truth, they also enable you to quickly collect, sort, analyze, and retrieve supplier information — making your job a breeze.
3 Ways to Improve Supplier Trust & Communication
When it comes to supplier quality management (SQM), it’s easy to focus on logistics. After all, the real-world challenges of getting high-quality products to your customers are numerous and immediate, which is why they sometimes overshadow other, more subjective aspects of the job.
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Clear Audits in a Cloudy World
Isn’t it interesting that many businesses are reluctant to move their data collection to the cloud? Of course, as the CEO of a SaaS company, I might be biased. But honestly, we put all of our personal information on the cloud because it makes life easier, so why don’t more businesses use the cloud for data collection?
RizePoint Takes the Equal Pay Pledge
Equal pay for equal work – it’s the foundation of fairness and integrity. Women make up half of the workforce but on average earn only 79% of what their male peers make. Closing the gender wage gap is crucial.
HITEC: 5 Takeaways from NoLa
Compliance is a headache for any industry, and hospitality is no exception. Our team members are back in Utah and rested from their week in NoLa at HITEC, the world’s largest hospitality technology trade show.
May 2016 Release: Out-of-the-Box Business Intelligence and Mobile Auditor Improvements
A new company and a new direction bring great changes to our customers. On May 23, 2016, we held a customer webcast where we talked about the new features and enhancements to the RizePoint platform and Mobile Auditor. If you missed it, you can view it HERE for full details on the May release.
Utah Students Off to STEM Summer Camps
23 ambitious girls and boys are off to STEM summer camps thanks to RizePoint STEM Scholarships. We celebrated the occasion with a scholarship banquet – complete with balloons, cupcakes, and awards. The hour-long banquet was an opportunity for the students to shine in front of their families and the entire RizePoint team.
5 Best Practices for Corrective Action Plans [Expert Tips]
Everyone in the food service industry knows about this multi-state outbreak of foodborne illness in 2016, and they know how deep the consequences ran. When an outbreak happens, food service providers tend to significantly ramp up their food safety and corrective action plans.
We have achieved liftoff!
RizePoint officially launched into the world yesterday with 200 of our closest friends.
We are RizePoint
Today is a big day for the Steton family, as we leap into the future. We’ll now be known as RizePoint.
Repairing Customer Relationships after Food Safety Problems
Here is the takeaway: if you are a service organization, your company’s brand is the central, defining promise you make to your customers. And that is the sum of every transaction, impression, and experience they have with your business. So in a very practical sense, the strength of your brand is directly connected to how consistently you keep those promises—day in and day out—across all of your locations or properties.
Preventive and Corrective Action Plans for When Incidents Happen
Like most professionals, I like to stay informed about what is happening in my field, which for me includes food service, retail, and hospitality industries. It amazes me when I read stories of companies failing inspections, or worse, being responsible for a foodborne illness incident that negatively impacts their brand. What is even more interesting is the minimal number of times that leadership publicly responds to inspection failures or instances.
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