One of the key challenges for operations managers is knowing when and how to invest in new technologies. For mid-market companies that need to balance financial and personnel investment against possible business returns, this can be particularly difficult.
Running a successful business requires care and attention to all aspects of your supply chain. There is perhaps no area more important for meeting your customers’ needs while mitigating corporate risk than supplier quality management (SQM).
How Supplier Quality Management Software Saves Time & Improves Efficiency Real talk: How much time to you spend every day, week, and month maintaining, searching, and managing massive spreadsheets as you manage suppliers and vendors? Based on our internal market...
Today’s evolving world demands a lot from businesses. While you’re doing all you can to keep up with the fast pace of the outside world and your growing industry and meet customer demands, your business is also required to maintain compliance with all your industry’s regulations. Compliance software is an efficient way to stay on top of all your compliance needs and satisfy your customer demands.
As millennials take over 75% of the workforce by 2025, they will also represent 50% of all travelers that visit hotel properties by the same year. Millennials are tech savvy and expect a high-tech experience when staying at your hotel. They are socially connected unlike any other generation and will be the first to tell the world about how bad or how great an experience they had while staying at a property.
Whether the contamination was product-driven or behavior-driven, it is ultimately the responsibility of the restaurant to ensure that all food products are 100% safe. When this responsibility is compromised, legal implications quickly follow — and not just out-of-court settlements, but also the possibility of federal law violations. Whose reputation is hurt the most?
Whether we walk into a five-star, buffet style, or fast food restaurant, we have an expectation that what we consume is nourishing us, not something that is sending us to a hospital. With more cases of foodborne illnesses popping up almost weekly, the Agriculture Appropriations Committee felt that the FDA needed an increase in spending to improve food safety.
As business leaders, we are obligated to address such critical issues before they impact our corporate brands and ultimately shareholder value. It is much more complicated to fix problems once they happen than it is to invest in making sure they don’t happen.
It’s tempting for eatery owners and managers to focus on the freshness, flavor, and appearance of their offerings — the things that are easy to see. But to truly protect your customers and business, you must get into the nitty-gritty and difficulties of managing the things you can’t see — namely pathogens such as E.coli and salmonella — which can arrive on even the most upscale, finely farmed foods.
Many companies dedicate a lot of time and resources collecting large amounts of data, but unfortunately allow it to go into a black hole. Data capturing should be utilized to drive positive change. Otherwise, why do it?
If you work in the hospitality or the food service industries, you know just how important every step along the supply chain and every detail is — from the raw product to the finished service. Food safety and quality management systems are essential to ensure that your business is following all regulations at each point in the process.
Whether you’re a business owner or a manager in your organization, you know the complexities of trying to assess the big picture of how your business is operating on a day-by-day (or even task-by-task) basis. In today’s data-driven business environment, there is simply too much data to manage manually—in a spreadsheet or similar fashion.
At the end of the day, success is measured by how well your organization serves customers and achieves financial goals. This is much harder than one might think—it requires a well-managed operations team that can consistently meet and exceed specific standards of quality.
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